Hotel Search & Direct Booking

當客人在搜尋住宿時,讓他找到你的飯店,並能順利預訂

旅客可能在 Google 搜尋飯店名稱、地點,或想要的住宿類型。有點擊還不是有預訂。The KPI Plus 會把廣告,連同網站、價格、方案與預訂系統一起規劃,讓興趣比較有機會變成可核對的直銷預訂。

留下飯店名稱、網站與預訂頁連結,讓團隊先看一輪。

01 搜尋02 廣告03 網站04 預訂系統05 檢視結果

Sample Hotel Search and Booking Campaign connecting search, the ad, the hotel page, and the booking path, with account data redactedSample Visual
Sample Hotel Search & Booking CampaignSample workflow · Search, Hotel Ads and Direct BookingConnect search, the ad, the hotel page, and the booking path so results can be reviewed in one system

客人已經在 Google 上比較你的飯店

旅客會先搜尋飯店名稱、想去的地點,以及價格資訊,再決定從哪個通路預訂。若飯店網站在對的時間出現,資料與預訂路徑又清楚,就比較有機會把客人帶進飯店自己的預訂通路。

  1. Search Query
  2. Ad / Listing
  3. Hotel Page
  4. Booking Engine
  5. Conversion

Search Ads

回應搜尋的文字廣告,例如飯店名稱或某一地區的住宿。適合把人帶到與需求相符的網頁。

Google Hotel Ads

Google 指出,飯店可在 Hotel Ads 顯示名稱、價格,以及透過自家網站預訂的重點,把旅客帶到網站,並增加直銷預訂的機會。

Free Booking Links

Google 也有不收取廣告費的預訂連結。只要價格、空房與系統連接準備好,就能把客人帶到飯店的預訂頁。

Search Ads、Hotel Ads 與 free booking links 的形式與條件不同。團隊會先檢查飯店準備程度,再建議該走哪一條。

來源:Google Hotel Center Help來源:Google Hotel Center Help

Sample Search Visibility and Hotel Booking Page from the query, ad or listing, hotel page, and booking engine, with account data redactedSample Visual
Sample Search Visibility and Hotel Booking PageSample data · Search Ads, Hotel Ads, Free Booking Links and Booking PathFrom the search to the hotel page and booking engine, not a ranking result or one hotel’s ad account

Search-to-Booking Readiness

Search-to-Booking Readiness Framework

Before extra spend, the team reviews search intent, campaign structure, the landing page, the booking path, and measurement in one framework.

Search-to-Booking Readiness Framework
AreaProblem or current stateWhat to inspectWhat to improveExpected output
Search IntentKeywords do not match guest intentSearch Terms and target marketSeparate intent groupsSearch Intent Map
Campaign StructureCampaigns are mixed togetherCampaign, ad group, keyword and audience setupReorganize structureCampaign Plan
Landing PageAd leads to an unclear pageRelevance, CTA, mobile and speedImprove destination pageLanding Page Checklist
Booking ExperienceBooking path is difficultBooking CTA and engine flowReduce frictionBooking Path Review
Tracking & MeasurementBooking completion is not measuredEvents and attributionDefine conversion eventsMeasurement Plan
Search-to-Booking Readiness Framework — SampleSample framework · Search Intent to MeasurementA readiness framework, not campaign results or a search ranking
請團隊先看飯店的預訂路徑

Tracking Boundary

What can be measured depends on the website, booking engine, and tracking already in place. Figures that cannot be checked are not used as proof of result.

  • Only events the hotel allows to be installed can be measured
  • Enquiry, booking-engine entry, and a tracked booking are used when the system supports them
  • Bookings, revenue, and ROAS stay off the public page until the hotel approves the data
  • The hotel approves tracking setup and reporting

Landing Page Checklist

Review the destination page before extra spend, so the ad opens a relevant page and the guest can continue into booking.

  • The ad opens a page that matches the search, not only the homepage
  • Rate, offer, and availability on the page match what can be sold
  • The booking button and path work on a phone
  • The destination page is clear, usable, and can measure the next action

Service Types

這間飯店該先從哪一條開始?

Compare Search Ads, Hotel Ads, and Free Booking Links by use case, what can be controlled, required input, expected output, and KPIs. The hotel does not have to start every path at once.

Search Ads vs Hotel Ads vs Free Booking Links
ChannelBest use caseWhat can be controlledRequired inputExpected outputKPI to monitor
Search AdsCapture active search intent, such as a hotel name or an area stayKeyword, audience, budget, ad copy, landing pageA matching landing page and booking pathQualified traffic and a measurable booking pathCTR, CPC, conversion rate, cost per booking
Hotel AdsShow hotel rates and availability in a hotel-search contextRates, availability, feed, landing page, marketA working rate and availability connectionHotel listing clicks and a booking pathclicks, bookings, cost per booking, conversion
Free Booking LinksProvide a direct-booking option without a per-click ad feeHotel page, booking engine, feed and direct CTAHotel page, booking engine, and a correct rate feedDirect clicks and booking opportunitiesdirect clicks, bookings, conversion rate
Search Ads vs Hotel Ads vs Free Booking Links — Sample comparisonSample comparison · Search Ads, Hotel Ads and Free Booking LinksA channel comparison, not a budget result, search screenshot, or live conversion figure

不必一次啟動所有通路。團隊會先看預訂系統、預算、市場與收益目標,再提出做法。

Campaign Workflow

看廣告,也看預訂,不只看點擊數

Campaign work runs in five steps: Audit, Structure, Launch, Optimize, and Report. Each step has an owner, input, action, output, and a next decision.

  1. 01

    Audit

    Tracking and Landing Page Checklist

    Owner
    The KPI Plus with the hotel
    Input
    Website, booking system, current Google Ads, target market
    Action
    Review search intent, landing pages, the booking path, and what can be measured
    Output
    Tracking and Landing Page Checklist
    Next decision
    If the site or booking path is not ready, the hotel decides whether that comes first
  2. 02

    Structure

    Campaign Plan

    Owner
    The KPI Plus sets the campaign. The hotel approves the offer
    Input
    Tracking and Landing Page Checklist, searches, budget, and the offer
    Action
    Separate intent groups and set campaign structure, ad copy, destination pages, and measurement
    Output
    Campaign Plan
    Next decision
    The hotel approves the offer, rate, and budget that can go live
  3. 03

    Launch

    Campaign QA Checklist

    Owner
    The KPI Plus launches. The hotel confirms the live offer
    Input
    Campaign Plan, approved offer, and tracking setup
    Action
    Build the campaigns, check ads, landing pages, and tracking, then go live
    Output
    Campaign QA Checklist
    Next decision
    Extra clicks are not bought if the guest cannot reach booking, unless the hotel decides to continue
  4. 04

    Optimize

    Optimization Log

    Owner
    The KPI Plus reviews. The hotel decides the next change
    Input
    Search terms, landing-page behaviour, and booking-path actions
    Action
    Adjust keywords, budget, ads, and destination pages from data that can be checked
    Output
    Optimization Log
    Next decision
    Unapproved figures are not used as proof of result
  5. 05

    Report

    Performance Summary and Next Action

    Owner
    The KPI Plus reports. The hotel decides the next action
    Input
    Optimization Log, tracked actions, and cost against useful results
    Action
    Summarise what can be measured and recommend the next change
    Output
    Performance Summary and Next Action
    Next decision
    The hotel decides whether to keep, pause, or change the plan
Google Ads Campaign Workflow — Sample processSample process · Audit to ReportA campaign process, not a generic meeting photo or live ad-account result